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Chief of Staff job description template

If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.

Free job description below
Median pay
$124,409per year, about $60 an hour
Range$33,000 to $171,500 a year
Hourly$17 to $82 an hour
EducationBachelor’s Degree in Relevant Field A bachelor's degree in Business Administration, Management, or a related field is really important.
Also calledDirector of Operations, Executive Assistant to the CEO, Chief Operating Officer
DepartmentExecutive
The role

What is a Chief of Staff?

A Chief of Staff (CoS) plays a vital leadership role in an organization, often acting as a trusted advisor to the CEO or other senior executives.

Their main job is to help keep everything running smoothly and to drive strategic initiatives, making sure that the executive's vision is clearly communicated and put into action throughout the organization.

This role usually includes managing projects, connecting different departments, and serving as a dependable link between the executive team and employees.

Plus, a CoS often gets involved in decision-making, problem-solving, and nurturing the company culture, making them key to boosting productivity and reaching the company's goals.

What to screen for

The top Chief of Staff skills.

Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.

SkillWhy it matters
Strategic ThinkingA Chief of Staff should have solid strategic thinking skills to help shape and bring the organization's vision and goals to life. This knack for foresight allows them to anticipate future challenges and opportunities, ensuring the executive team can make informed decisions that align with their long-term objectives.
Excellent CommunicationEffective communication is super important for a Chief of Staff, as they act as the bridge between the executive team and the rest of the organization. When you can articulate ideas clearly and persuasively, it really helps foster collaboration, build trust, and make sure everyone is on the same page with key initiatives.
Leadership SkillsA successful Chief of Staff should show strong leadership qualities to help navigate the complexities of organizational dynamics. This skill is key not just for managing teams and projects but also for inspiring employees and creating a positive company culture, which ultimately boosts productivity.
Problem-Solving AbilitiesThe Chief of Staff often faces unexpected challenges that call for quick and effective solutions. With strong problem-solving skills, they can analyze situations, pinpoint root causes, and craft strategies to overcome obstacles, all while keeping operations running smoothly and making progress toward the company's goals.
AdaptabilityIn today’s fast-paced business world, being adaptable is crucial for a Chief of Staff. The ability to pivot and respond to changing circumstances makes it easier to manage priorities and keep progress on important initiatives. This ensures the organization stays agile and resilient, even when challenges arise!
Free template

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Copy it as written, or edit it until it sounds like your company. Both work.

Chief of StaffExecutive · Free to use and edit

We are looking for a dynamic and results-driven Chief of Staff to join our leadership team. In this pivotal role, you will directly support the CEO and senior executives in executing strategic initiatives and optimizing daily operations. Your ability to streamline processes and communicate effectively will be essential as you collaborate with various departments to ensure the organization is aligned with its goals.

As our Chief of Staff, you will play a key role in problem-solving, project management, and fostering a positive work culture. This position requires someone who is not only a strong leader but also adaptable and resourceful in navigating the complexities of our fast-paced environment. If you thrive in supporting executives and driving organizational success, we invite you to apply and help shape the future of our company.

Duties and responsibilities

  • Partner with the CEO to develop and implement strategic initiatives.
  • Coordinate cross-departmental projects to ensure alignment.
  • Monitor project advancement and deliver updates to the executive team.
  • Manage communication between executives and staff.
  • Facilitate decision-making processes within the leadership team.
  • Organize and lead staff meetings and executive sessions.
  • Identify operational improvements and implement solutions.
  • Aid in the recruitment and onboarding of new team members.

Requirements

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 5 years of experience in a managerial or executive support role.
  • Demonstrated experience in project management and strategic planning.
  • Strong analytical skills to interpret data and inform decisions.
  • Excellent interpersonal skills for effective collaboration.
  • Familiarity with organizational software and tools.
  • Ability to handle confidential information with discretion.
  • Flexibility to adapt to shifting priorities and requirements.
Add your pay range, benefits, and location before you post. Postings with a stated range get significantly more finished applications than the ones that leave it out.

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Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.

Education

Degree first, then the certification.

Bachelor’s Degree in Relevant Field

A bachelor's degree in Business Administration, Management, or a related field is really important. This solid foundation gives a great grasp of business principles, organizational behavior, and management strategies that are key for effective leadership.

Master’s Degree (Preferred)

While it's not always required, getting a Master’s in Business Administration (MBA) or a similar advanced degree can really boost qualifications. An MBA provides valuable insights into strategic management and leadership practices, helping you take on greater responsibilities within the organization.

Professional Certifications

Certifications in project management, like PMP or PRINCE2, as well as in specific areas such as Human Resources or Operations, can really be a great asset. These credentials show dedication to professional growth and help equip a Chief of Staff with the vital skills needed to manage projects and lead teams effectively.

PMP

Project Management Professional

Demonstrates expertise in project management and leadership skills.

Project Management Institute (PMI)
Treat these as a signal, not a requirement. Plenty of strong candidates come up through experience without one.
After the applications land

Sample interview questions for a Chief of Staff.

Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.

Personal
  • Can you describe a situation where you overcame a significant challenge in your career?
  • What motivates you to succeed in a Chief of Staff role?
  • How do you manage stress and maintain work-life balance in a demanding environment?
Human Resources
  • How have you previously contributed to fostering a positive company culture?
  • Describe your experience in supporting recruitment and onboarding efforts.
  • How do you handle conflicts between team members while maintaining a collaborative atmosphere?
Management
  • Can you provide an example of a cross-departmental project you managed and the outcome?
  • What strategies do you employ to ensure effective communication between executives and their teams?
  • How do you prioritize tasks and manage competing deadlines in a dynamic environment?
Technical Skills and Knowledge
  • What project management tools and systems are you familiar with, and how have you used them?
  • Can you explain your approach to data analysis and how it informs decision-making?
  • How do you stay updated with industry trends and best practices relevant to the Chief of Staff role?
Pay

How much to pay when hiring.

Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.

10th percentile$33,000
25th percentile$93,000
Median$124,409
75th percentile$146,000
90th percentile$171,500

Hourly equivalents run from $17 at the 10th percentile to $82 at the 90th.

Related job titles

Candidates may apply under a different name.

Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.

Same work, different title

Three titles, one description.

Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.

Director of Operations

Directors of Operations are often employed by organizations in a variety of sectors to oversee the day-to-day operations of their companies.

$107,680 median

Executive Assistant to the CEO

Chief Operating Officer

The executive role of the Chief Operating Officer is to oversee all operational aspects of a company.

$151,203 median
Questions

Frequently asked questions.

What skills are most important for a Chief of Staff?

A Chief of Staff should have great leadership, communication, and problem-solving skills.

Plus, being adaptable and managing multiple projects at once are key ingredients for success in this role.

What is the typical career path to becoming a Chief of Staff?

Many Chief of Staff professionals often begin with a background in business administration or management, picking up valuable experience in managerial roles before moving into executive support.

Building strong relationships and networking within the organization can open up exciting opportunities.

What are the main duties of a Chief of Staff?

A Chief of Staff usually helps the CEO with strategic initiatives, coordinates projects across departments, manages communication between executives and staff, and makes decision-making within the leadership team smoother and more collaborative.

How does the Chief of Staff contribute to company culture?

The Chief of Staff plays a key role in creating a positive workplace by supporting employee engagement initiatives, keeping lines of communication open, and encouraging collaboration among teams.

Their influence can really boost overall morale and productivity in the organization.

How can I easily hire a Chief of Staff for my company?

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