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Features · Custom user roles

Give your foreman a login. Not the keys to everything.

Everyone who touches hiring gets their own account and sees exactly what their job needs. Your service manager sees his applicants. Your office admin never sees a wage. Nobody shares a password again.

Hiring Manager · what the role already allows
Hiring ManagerPhoenix branch · Priya, Luis and four others3 of these 7
Review candidates on his own jobsService Technician, Install Helper, Dispatcher
Change a candidate’s stage
Text and email candidatesFrom the company number, not his cell
Add, edit or delete a job
Download or export a résumé
Invite users and change roles
View the Insights dashboard
9 of 19permissions allowed across the whole app, seven of them shown here, and the same for every foreman you hire after him
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5,000+ growing businesses hire on AvaHR without a recruiting team.

How it works

Seven roles, and one of them already fits.

Nobody should have to design a permission scheme before they can hire. The seven roles that ship with AvaHR already cover how a small team divides the work, and each one’s permissions are fixed, so there is nothing to configure and nothing to get wrong.

1

Pick the role that matches the job

Seven roles ship with AvaHR, from Owner down to External Recruiter, and each one already has its permissions decided. Most shops only ever use four of them.

2

Read what it can do, in plain English

Every permission is written the way you would say it out loud. Can they see pay. Can they delete a candidate. Can they see the other three branches. You read the answer instead of designing it.

3

Assign it and forget it

You put somebody on a role, not on a list of checkboxes. Move them to a different role from one dropdown, and switch their access off the day they leave without deleting anything they wrote.

Roles & permissions7 built-in rolesSet once, applies everywhere
RolePost jobsView candidatesMessageMove stagesMake offersManage team
OwnerFull control, cannot be removed
AdministratorRuns the whole workspace
Recruiting ManagerRuns hiring end to end
Hiring ManagerOwns their own openings
Team MemberCollaborates on hiring
Limited Team MemberView and comment only
External RecruiterSubmits candidates only
Pick a role when you invite somebody. They see exactly what they should, and nothing they should not.

Seven roles, zero setup

No permission matrix to configure. The built-in roles already fit how small teams actually hire.

The Owner stays in control

One locked Owner account that cannot be removed. Ownership only moves when you choose to transfer it.

Change a role anytime

Move somebody up or down in one click. Their access updates across every job right away.

What the roles cover

Seven roles, and the awkward cases are already in them.

The reason a fixed set works for a small team is that the hard parts of access are not preferences. Who sees pay, who can delete somebody, what an outside recruiter can reach, what happens the day a manager leaves. Those answers ship decided.

The whole ladder
7

Owner down to External Recruiter

Each one already has its 19 permissions decided, grouped by the part of hiring they belong to. Most shops only ever use four.

OwnerEverything, plus billing19
AdministratorUsers, settings, all hiring19
Recruiting ManagerRuns the pipeline, no billing16
Hiring ManagerDecides on hires, cannot create jobs9
Team MemberActs on candidates, adds notes7
Limited Team MemberAssigned candidates only3
External RecruiterInvited candidates only4

Owner is locked on purpose

Nobody can hand your company to themselves from a dropdown. The Owner role transfers from Company Profile, deliberately, and the row in Team Members shows a padlock where everyone else has a select.

Every other role is a two-click change from that same table, and switching somebody off is one more.

Trey VanceOwner
Lisa ParkAdministrator
Jordan MillsHiring Manager
Maria ChenRecruiter
Transfer ownership lives on Company Profile

Pay is its own permission

Your lead tech can run interviews all week without ever seeing what anybody earns.

See pay rangeReview candidatesAdd notes

Deactivate, never delete

Switch somebody off the day they leave. Their notes, scores and messages stay on the candidates they touched.

Access offScorecards keptNotes kept

An outside recruiter sees one candidate

External Recruiter is scoped to the people they were invited to, not your pipeline.

Invited onlyOther jobsSettings
The setup

Nineteen answers. Nobody has to read a manual.

Every permission is grouped by the part of hiring it belongs to and written in plain language. What a role can do is legible at a glance, which is the only reason anybody ever checks it twice.

Search candidatesSASummit Air
Company profileTeam members7DepartmentsLocationsCompliance
Roles
Owner1
Administrator1
Recruiting Manager2
Hiring Manager2
Team Member1
Limited Team Member0
External Recruiter0
Seven built-in roles, no custom ones to design. Pick the closest and the permission set comes with it.
Hiring Manager2 users · permissions are fixed9 of 19 allowed
Owns the hiring process for their own roles. Reviews candidates, decides on hires. Cannot create or delete jobs.
Candidate profile
Add a candidate
Delete a candidate
Edit the profile
Download or export a résumé
Tag
Add files and notes
Jobs
Add a job
Edit a job
Advertise
Delete
Close
Pause
Inbox and comms
Send email
Send a text
Reject with an email
Export
Approvals
Submit a job for approval
Approve or reject a requisition
Insights
View the Insights dashboard
Accountability

And a record of who did what.

A role decides what somebody is allowed to do. The activity log says what they actually did, so the candidate who quietly disappeared has a name and a timestamp next to them instead of a shrug.

  • Every stage move, message and rejection is attributed
  • Role changes are logged too, including who made them
  • Blocked attempts show up, so you find the gap before it matters
Search candidatesSASummit Air
Company profileTeam members7DepartmentsLocationsCompliance
Compliance & recordsEEOC tracking, retention rules, and audit-log accessDownload audit log
TimestampUserActionResource
2026-04-27 14:23trey@aktivinsight.comcandidate.moveSarah Chen → Interview
2026-04-27 13:47jordan@aktivinsight.comjob.publishHVAC Service Technician (DEN-001)
2026-04-27 11:14trey@aktivinsight.comcandidate.advanceMarcus Johnson → Phone
2026-04-27 09:02admin@aktivinsight.comuser.invitemaria@aktivinsight.com
2026-04-26 16:55trey@aktivinsight.comcandidate.exportHVAC Service Technician, 18 candidates
Proof

Four branches, four logins, no forwarded résumés.

“I have four branches and four managers who each think their applicants are the only ones that matter. Now they log in and see their own branch, their own jobs, and not one pay number. I stopped being the person who forwards résumés all day.”
RTRenee T.Operations Director · Cardinal Plumbing Group
Customer video still · 16:9
Renee at the Cardinal Plumbing office
See what Renee has to say
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Questions

The practical version.

Most of these come up in the first ten minutes of setup. A specialist will walk your actual org chart with you on a demo.

How many roles can I create?

As many as you need. In practice most companies settle on five: an owner, an admin, a hiring manager, an interviewer, and one named after a title that only exists in their business. Branch Lead, Shop Foreman, Charge Nurse.

Can I hide pay from some people?

Yes. Compensation on the job post, the offer and the candidate's desired rate is a permission of its own. When it is off the field does not render at all, rather than sitting there greyed out and inviting questions.

Can a manager see only their own location?

Yes. A role can be scoped to a location, a department, or a specific list of jobs. A Phoenix manager logging in sees a Phoenix account, not a filtered view of everybody else's.

What happens when somebody leaves?

Deactivate them and their access ends immediately. Their scorecards, notes and messages stay attached to the candidates they worked, because those are part of the hiring record, not their personal file. Nobody inherits their login.

Can I give somebody access to just one job?

Yes. Add them as an interviewer on a single job and that is the whole of what they can see. It is how most companies bring in a lead tech or a shift supervisor for one hire without giving them the run of the account.

If I change a role, does it apply to everyone on it?

Immediately, and to the next person you put on it. That is the point of editing a role rather than a person. The change itself is logged with your name on it.

Everybody gets a login. Nobody gets everything.

Start free and set your first role up in ten minutes, or book a walkthrough and we will map your team to roles on the call.

You'll never hire alone.