Techs do not check email. They check their phone.
Text and email a candidate from the same screen, from your business number instead of your personal cell, using wording you wrote once. Every message saves to the candidate so the whole shop knows what was said.
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Every message from your business line.
Text and email live on the candidate, go out under the company, and stay where the whole shop can find them.
Message from the candidate, not your phone
Open the candidate and text or email them right there. It goes out from your business number and your company address, so nobody ends up with your personal cell.
Start from a template
Thanks for applying, here are some times, we went another way. Pick one, the name and job fill themselves in, and you edit the last line if you want to.
Happy to answer any questions.
The whole shop can see it
Every text and email lands on the candidate record and in the shared inbox. When somebody asks whether we called that guy back, the answer is on the screen.
Yes it is. Want to grab a time?
Interview times for the Service Tech role
Both channels, one thread.
Text on the left, email in the same thread, templates one click away. You are never guessing what was already said or which number it came from.
Search candidatesCSCopper StateAnswered before the other shop called back.
“I used to give out my cell to every applicant and then get texts on Sunday for the next two years. Now it goes out from the shop number, the whole office can see the thread, and people actually answer. Email was getting me nothing.”
Office manager texting a candidate
Messaging is one part of the hiring workflow.
Sending the message is the easy half. These are the pieces that decide what gets sent, to whom, and what happens after they answer.
Shared inbox
Every thread in one place, assigned to an owner, with internal notes the candidate never sees.
Explore →Interview scheduling
The link inside your here-are-some-times template. They pick, it books, nobody plays phone tag.
Explore →Before you send anything.
Still deciding? On a walkthrough a specialist will set up your business number and write your first three templates with you.
Do candidates end up with my personal cell number?
No. Texts go out from a business number attached to your account, and replies come back into AvaHR rather than your phone. You can pick the messages up on your phone through AvaHR, but nobody gets your personal line, and nobody is texting you at nine on a Sunday two years after you passed on them.
Can the rest of my team see the conversation?
Yes, that is the point. Every text and email lands on the candidate record and in the shared inbox, so when your office manager is out, whoever is covering can see exactly what was already said and pick it up mid-thread.
Can I text more than one person at a time?
You can select a group of candidates and send the same template to all of them, and each message still fills in their own name and job. Useful when a job opens and you want to reach the eight people who almost got hired last time.
What about people who do not want to be texted?
Standard opt-out applies. If someone replies STOP they are unsubscribed from texts automatically and the candidate record shows it, so nobody on your team accidentally texts them again. Email still works for anyone who prefers it.
Is messaging included or is it an add-on?
Texting and email are part of AvaHR rather than a separate product you bolt on. A specialist will confirm exactly what your plan covers for your hiring volume on a walkthrough.