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Features · Questionnaires & knockout questions

You read 60 résumés to learn three things. Just ask.

License, shift, driving record. Whatever actually decides it for your shop, ask it on the application. The people who answer wrong never reach your pile, and the ones who are left are worth a phone call.

Service Technician · 5 questions on the application
1Do you hold a current EPA 608 certification?Yes / NoKnockout
2Are you able to work an on-call rotation, one week in four?Yes / No / Willing to discussKnockout
3How many years have you worked residential HVAC?Under 1 · 1–3 · 3–6 · 6+
4Which systems have you serviced?Pick all that apply
5What is the hardest call you have ever diagnosed?Short answer
31 of 42applicants left, and every one of them qualifies
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How it works

Two of your questions are dealbreakers. The software should know which two.

A questionnaire on its own just gives you more to read. Marking the answers that disqualify is what turns it into screening that happens while you sleep.

Applied12 Fit the rules3
1

Ask what actually decides it

Yes or no, pick one, pick all, a number, a short answer, upload a certificate. Build the list for that job, or start from the set your industry already uses.

Yes / no Pick one Pick all Number Short Upload
EPA 608 certified?Yes / no
Years in the trade?Number
Upload your cert cardUpload
2

Mark the answers that disqualify

Flip knockout on a question and choose the answers that end it. No EPA 608 on a job that requires it, no on-call availability when the role is on-call. You decide whether that declines them politely or just flags them.

Application question
Do you hold a current EPA 608 certification?
YesNo
Knockout
Ends it when the answer is:
YesNo
Decline politelyJust flag it
3

Read a shorter, better pile

Answers sit on the candidate profile next to the résumé, so you can sort by years in the trade and stop re-asking the same five questions on every phone screen.

12 applicantsYears
MBMarcus Bell8 yrsEPA 608Best
PNPriya Nair6 yrsEPA 608
RSRick Salas2 yrsNo EPA 608
LKLee Kim4 yrsNot on-call
The builder

Write the question once. It screens for you from then on.

The list on the left is what you are asking. The panel on the right is exactly what the candidate sees on their phone, and what it would have done to the last batch of applicants.

Search candidatesSASummit Air
QuestionnaireApplicantsJob postScorecards
Questions on this application
Do you hold a current EPA 608 certification?Knockout on No · declines politelyYes / no
Can you work an on-call rotation, one week in four?Knockout on No · flags for reviewChoice
How many years in residential HVAC?Sortable on the candidate listChoice
Which systems have you serviced?Pick all that applyMulti
What is the hardest call you have ever diagnosed?Two or three sentences, no essayShort
Knockout on. Two questions are screening, the rest tell you who they are. Tap a row to switch knockout on or off.
What the candidate sees
Do you hold a current EPA 608 certification?
Yes, UniversalYes, Type I or IINo, not yet
Can you work an on-call rotation, one week in four?
YesNoWilling to discuss
On the last 42 applicants, these two questions would have taken 11 off your pile before you opened one résumé.
Proof

The question you were asking too late.

“I interviewed four hygienists in one week who did not have an Arizona license. Nobody had lied, I just never asked until we were sitting across from each other. Now it is the first question on the application and that week does not happen anymore.”
CNCarla N.Office Manager · Desert Ridge Dental
Customer video still · 16:9
Carla at Desert Ridge Dental
See what Carla has to say
Ask up front
The three things that actually disqualify
Decline or flag
You choose what a wrong answer does
5,000+
Growing businesses hire on AvaHR
4.9/5
Average customer rating
Questions

Before you write your first one.

Still deciding? On a walkthrough a specialist will write your knockout questions with you, for the job you are hiring for right now.

Does a wrong answer reject somebody automatically?

Only if you want it to. Each knockout question can decline the applicant with a polite message, or simply flag them so they drop to the bottom of your list and you still make the call. Most shops auto-decline on hard requirements like a license and flag on softer ones like availability.

Will extra questions scare good applicants off?

A long form will. Three to five sharp questions will not, and the people it does put off are usually the ones who were never going to qualify. Keep the list short, put the knockouts first, and leave the essay questions out of it.

Can I ask different questions on different jobs?

Yes. Every job has its own questionnaire, and you can save the sets you use often so a new posting starts with the right questions instead of a blank list.

Is it legal to screen people out this way?

Screening on the requirements of the job, like a license, a certification or the ability to work the shift, is standard practice. Keep questions tied to the work itself and away from protected characteristics. Every answer is recorded, so you have a consistent record of how each applicant was screened. AvaHR is hiring software rather than a law firm, so check anything unusual with your own counsel.

Where do the answers show up?

On the candidate profile beside the résumé, and on the candidate list where you can sort and filter by them. You can pull up everyone who answered 6+ years without reopening a single application.

Ask the question before you spend the week.

Start free and put your first knockout question on a live job today, or book a walkthrough with a specialist who knows your industry.

You'll never hire alone.