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Features · Assessments

Everybody interviews well for thirty minutes. Then you meet the real one.

An assessment shows you how somebody actually works before you hand them a van and a customer list. Same questions for every applicant, ten minutes on their phone, results waiting on the profile when you open it.

Marcus Webb · Service Technician · completed in 9 min
Reliability92
Customer-facing88
Attention to detail84
Coachability79
Works unsupervised61
Ask about this: he scores lower on working unsupervised. Worth a question about his first solo call, and who he rang when it went sideways.
86role fit, and one thing to ask him about on Thursday
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How it works

A number is useless. A number and a question to ask is not.

The point is not to rank people by personality. It is to walk into the interview already knowing the one thing you should push on.

1

Attach one to the job

Pick the assessment that fits the role, behavioural, skills, or both. Send it with the application, or hold it until somebody clears the phone screen so you are not asking strangers for ten minutes.

2

They take it on their phone

No account, no download, no scheduled window. It goes out by text and email, it takes about ten minutes, and it nudges anybody who forgets.

3

You get a read, not a report

Results land on the candidate profile as a role fit score, the traits behind it, and the questions worth asking this particular person in the interview.

HVAC Troubleshooting Quiz24:11
Question 3 of 5
A system runs but will not cool. What do you check first?
ACompressor warranty
BAir filter and airflow
CThermostat color
Submitted for grading
Auto-graded on submit
88/100
Passed
MBMarcus BellHVAC Technician · applied 2h ago
0Passing 70100
Qualifiedtagged and moved to Interview, automatically
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The results

Three people you like. One of them is the hire.

Everyone took the same assessment, so the comparison is real. Open one and you get the traits behind the score and what to ask about in the room.

Search candidatesSASummit Air
AssessmentsApplicantsJob postScorecards
Completed · Service Technician
MWMarcus Webb9 min · 6 yrs residential · EPA 60886Fit
DODanny Ortiz12 min · 4 yrs commercial · EPA 60881Fit
RKRay Kaminski7 min · 9 yrs, install side · EPA 60868Fit
Sent, not started
TGTomas GuerraSent Tuesday · reminder goes out tomorrowFit
JLJanelle RuizSent Tuesday · opened, halfway throughFit
Marcus Webb · what the score is made of
Reliability92
Customer-facing88
Attention to detail84
Coachability79
Works unsupervised61
Ask him about
Tell me about a call you could not figure out. Who did you ring, and how long did you wait before you rang them?
What does your first hour look like on a day nobody gives you a schedule?
Proof

The one you would not have picked in the room.

“We hired a guy who was the best interview I have ever sat in. He was gone in five weeks. The assessment on the man we passed over said he would still be here in three years, and he is. I stopped trusting my gut on its own after that one.”
DRDave R.Owner · Summit Air Mechanical
Customer video still · 16:9
Dave at Summit Air Mechanical
See what Dave has to say
Indeed 2025 Platinum ATS Partner G2 Best Software 2025 SoftwareReviews Gold Medal GetApp Category Leaders Capterra Shortlist
Questions

The fair questions people ask about this one.

Assessments make owners nervous, and they should. On a walkthrough a specialist will show you exactly what your applicants would see.

Will it cost me applicants?

It can, which is why you choose when it goes out. Sending it with the application costs you some people at the top of the funnel. Holding it until after a phone screen costs you almost none, because by then they want the job. In a tight trade, send it late.

Do I need to know how to read this stuff?

No. You get a role fit score, the traits behind it in plain words, and specific questions to ask that person. Nobody hands you a personality type and wishes you luck.

Should I hire on the score?

No, and we would tell you the same on the phone. Treat it as one input beside the résumé, the answers and the interview. It is at its best when it tells you what to dig into, not who to pick.

Is this fair to every applicant?

Everyone applying for the job gets the same assessment, scored the same way, which is more consistent than five different interviewers running five different conversations. Keep it tied to the work, apply it to every candidate for that role rather than a few, and keep the human decision human. AvaHR is hiring software rather than a law firm, so run your process past your own counsel.

How long does it take them?

About ten minutes on a phone, in one sitting, with no account to create. If it sits unopened a reminder goes out automatically so you are not the one chasing it.

Know one real thing before the interview.

Start free and send your first assessment this week, or book a walkthrough and see what your applicants would get.

You'll never hire alone.