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Barista job description template

If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.

Free job description below
Median pay
$32,343per year, about $16 an hour
Range$17,000 to $37,500 a year
Hourly$8 to $18 an hour
EducationThe majority of employers require an applicant with a High school diploma or GED.
Also calledBartender, Waiter, Food Preparation Worker
DepartmentHospitality and Tourism
The role

What is a Barista?

A Barista is a skilled professional who prepares and serves coffee and other beverages, primarily in coffee shops, cafés, or restaurants. They are knowledgeable about various brewing techniques, coffee beans, and drink recipes, allowing them to craft a wide range of beverages, including espresso-based drinks like lattes, cappuccinos, and macchiatos.

Baristas often contribute to the overall ambiance of the establishment by creating a welcoming and friendly environment. Depending on the workplace, they may also be involved in managing inventory, keeping the workspace clean, and occasionally preparing light food items.

What to screen for

The top Barista skills.

Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.

SkillWhy it matters
Customer ServiceGreat customer service for a Barista means generally being friendly, helpful, and polite to customers. This includes answering their questions and complaints and resolving any issue during sometimes difficult or stressful situations. Having great customer service skills brings customers back and attracts new ones.
Coffee KnowledgeBasic coffee and equipment knowledge is an essential skill for a Barista. They need to know the difference between various types of coffee (espresso, latte, cappuccino, Americano). As Baristas gain more experience, they also widen their knowledge of different types of brewing, roasting, and grinding processes.
MultitaskingMultitasking is a skill that allows Baristas to work smoothly and efficiently during busy hours at the coffee shop. At one point they may need to prepare drinks, take orders, operate the cash register, communicate the orders to coworkers, and answer the phone at the same time.
Attention to DetailsSome Baristas may be required to make very specific drink requests. In order to do that, they need to be highly detail-oriented. This means remembering a regular customer, making no mistakes while preparing the order, cleaning the workplace and equipment properly, and understanding the customer’s special order and executing it perfectly.
Technical AptitudeBrewing a perfect cup of coffee involves a remarkable technical skill. Baristas need to learn latte art, which is how different types of milk affect the art. Aside from that, they need to operate and maintain machines and equipment. Baristas also need to know what to do if a machine stops working, especially during busy hours.
Free template

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BaristaHospitality and Tourism · Free to use and edit

Are you passionate about coffee and creating exceptional customer experiences? We’re looking for enthusiastic and friendly Barista to join our team. In this role, you’ll craft high-quality beverages, provide excellent service, and ensure every customer leaves with a smile. Your attention to detail and commitment to quality will play a key role in delivering an outstanding café experience.

Whether you’re an experienced barista or eager to learn, we provide a supportive environment where you can grow your skills and connect with customers daily. If you thrive in a fast-paced setting and enjoy working as part of a team, we’d love to have you join us in making every coffee moment memorable.

Duties and responsibilities

  • Prepare and serve a variety of coffee and espresso-based beverages.
  • Operate coffee machines, grinders, and brewing equipment.
  • Take customer orders and provide excellent customer service.
  • Handle cash register operations and process payments accurately.
  • Maintain a clean and organized workspace, including equipment and utensils.
  • Ensure coffee beans, milk, and other ingredients are stocked and fresh.
  • Educate customers on menu options and suggest drinks based on their preferences.
  • Monitor inventory levels and communicate supply needs to management.
  • Adhere to health and safety regulations, including food handling and sanitation guidelines.
  • Assist with opening and closing duties, such as setting up or cleaning the coffee station.
  • Prepare light food items, such as pastries or sandwiches, as needed.
  • Stay updated on coffee trends and new brewing techniques.

Requirements

  • High school diploma or equivalent.
  • Proven experience as a Barista or in a similar role in a coffee shop or café.
  • Strong knowledge of coffee brewing techniques and espresso machine operation.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for handling cash and processing transactions.
  • Attention to detail and commitment to producing high-quality beverages.
  • Ability to stand for extended periods and lift moderate weights.
  • Flexibility to work various shifts, including early mornings, weekends, and holidays.
  • Familiarity with food safety and sanitation regulations.
  • Positive attitude and ability to work well in a team environment.
  • Passion for coffee and a willingness to learn about new trends and techniques.
Add your pay range, benefits, and location before you post. Postings with a stated range get significantly more finished applications than the ones that leave it out.

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Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.

Education

What education this role needs.

The majority of employers require an applicant with a High school diploma or GED.

When it comes to experience requirements, most Barista jobs are entry-level, and employers usually hire candidates with no or little previous experience and then provide on-the-job training.

However, if it is a special or fast-paced position, employers want to consider candidates with prior working experience and higher knowledge of beverages and equipment.

After the applications land

Sample interview questions for a Barista.

Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.

Personal
  • What drew you to pursue a career as a barista?
  • How do you handle busy periods and maintain a positive attitude?
  • Can you describe a time when you went above and beyond for a customer?
Human Resources
  • How do you work with your team to ensure smooth operations during peak hours?
  • How do you handle difficult customers or complaints?
  • How do you contribute to creating a welcoming atmosphere for both customers and colleagues?
Management
  • How do you prioritize tasks during a rush while ensuring quality service?
  • What steps do you take to ensure consistency in the drinks you prepare?
  • How do you handle situations where supplies are running low during a shift?
Technical Skills and Knowledge
  • What experience do you have with different coffee brewing methods and equipment?
  • How do you ensure the quality and consistency of the beverages you prepare?
  • Can you explain the steps you take to maintain cleanliness and hygiene in your work area?
Pay

How much to pay when hiring.

Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.

10th percentile$17,000
25th percentile$30,500
Median$32,343
75th percentile$35,000
90th percentile$37,500

Hourly equivalents run from $8 at the 10th percentile to $18 at the 90th.

Related job titles

Candidates may apply under a different name.

Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.

Same work, different title

Three titles, one description.

Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.

Bartender

$33,085 median

Waiter

Food Preparation Worker

A Food Preparation Worker at a restaurant is an employee whose duty is to prepare food for the chef.

$29,393 median
Questions

Frequently asked questions.

What are the primary responsibilities of a barista?

A barista is responsible for preparing and serving coffee and other beverages, typically in a café or coffee shop. This includes operating espresso machines, grinding coffee beans, and creating specialty drinks like lattes and cappuccinos. They also interact with customers, take orders, handle payments, maintain a clean work environment, and may assist with inventory management and restocking supplies.

What skills should an effective barista possess?

An effective barista should have strong customer service skills, as they interact directly with customers and often represent the face of the establishment. They should also have a good understanding of coffee brewing techniques, including how to operate espresso machines and other equipment. Attention to detail, the ability to work quickly under pressure, and excellent communication skills are essential. Additionally, a good barista should be knowledgeable about different coffee types and be able to make recommendations to customers.

How does a barista contribute to customer satisfaction and retention?

A barista contributes to customer satisfaction by providing high-quality beverages and delivering excellent service. By engaging with customers in a friendly and professional manner, they help create a welcoming atmosphere that encourages repeat business. A skilled barista can also personalize drinks based on customer preferences, which enhances the overall experience and fosters loyalty. Consistency in drink preparation and attention to detail in presentation are also key factors in ensuring customers have a positive experience.

What challenges might a barista face, and how should they address them?

Challenges a barista might face include managing a high volume of orders during peak times, dealing with demanding customers, and maintaining product quality under pressure. To address these challenges, a barista should focus on time management and efficiency, practice patience and active listening when interacting with customers, and continuously improve their skills in beverage preparation. Maintaining a calm demeanor and working effectively as part of a team are also important in overcoming these challenges.

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