Mail Sorter job description template
If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.
What is a Mail Sorter?
Mail Sorters receive and sort incoming mail bins for processing, review addresses, dates, barcodes, and other postage information, and prepare mail and packages for distribution through correct labeling and categorization.
Mail Sorters are also responsible for monitoring mailroom inventory, maintaining machinery and equipment, identifying and redirecting undelivered mail, inspecting mail for damaged or suspicious content, and reporting any mail-related issues.
The top Mail Sorter skills.
Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.
The job description, ready to post.
Copy it as written, or edit it until it sounds like your company. Both work.
We are looking for a new Mail Sorter to join our team. In this role, you will be responsible for receiving and sorting incoming mail for processing and delivery, reviewing dates, addresses, barcodes, and other postage information, preparing mail and packages for distribution, and categorizing mail manually or by mail processing machines. You will also inspect mail and packages for damaged, suspicious, or hazardous content.
Furthermore, you will monitor mailroom inventory and supply levels, maintain filling systems to ensure mail is up to date and correctly sorted, identify and redirect undelivered mail and packages, report any issues or inaccuracies, and adhere to delivery standards and procedures.
As a Mail Sorter, you should have outstanding attention to detail, data entry, problem-solving, physical stamina, and organizational skills.
Duties and responsibilities
- Receive and sort incoming mail bins for further processing and delivery
- Review dates, addresses, barcodes, and other postage information
- Inspect mail for damaged, suspicious, or hazardous content
- Categorize mail manually or by mail processing machines
- Prepare mail and packages for distribution through correct categorization and labeling
- Monitor mailroom inventory and supply levels
- Maintain filling systems to ensure mail is up to date and correctly sorted
- Identify and redirect undelivered mail and packages
- Adhere to delivery standards and procedures
- Report any mail-related issues or issues with machinery and equipment
- Sort mail and packages according to delivery location, zip codes, time of delivery, and other criteria
Requirements
- High school diploma or GED certificate
- Prior mailroom experience is an advantage
- Familiarity with mail processing machines, equipment, and materials
- Solid knowledge of postal standards and regulations
- Strong computer and data entry skills
- Good physical stamina
- Excellent attention to detail
- Problem-solving
- Organization
Take the template with you
Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.
What education this role needs.
Mail Sorters typically need a high school diploma or GED certificate for this role.
While formal education is always welcome, employers would prefer practical skills, computer literacy, attention to detail, and the ability to work efficiently.
Mail Sorters usually receive on-the-job training to learn about specific job standards, requirements, sorting processes, and organizational procedures.
Sample interview questions for a Mail Sorter.
Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.
- Could you tell us what are your strongest personality traits?
- What was the last skill you acquired?
- What activities or hobbies do you enjoy in your free time?
- Do you have any previous experience in mailroom management?
- Why do you believe you are the best individual for this role?
- How would you describe your organizational skills?
- What methods and techniques do you use for accurate mail sorting?
- How do you handle issues or discrepancies in mail or packages?
- How do you ensure proper handling of fragile or confidential mail?
- What type of sorting and processing equipment are you familiar with?
- Have you ever worked with mail sorting software?
- How do you handle the sorting of irregularly shaped or oversized packages?
How much to pay when hiring.
Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.
Hourly equivalents run from $11 at the 10th percentile to $19 at the 90th.
Candidates may apply under a different name.
Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.
Three titles, one description.
Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.
Mail Handler Assistant
A Mail Handler Assistant works in a postal office's mailroom, sorting and preparing batches of mail for distribution by Carriers.
$44,367 medianFrequently asked questions.
What do Mail Sorters do?
Mail Sorters are responsible for receiving and sorting incoming mail, processing and distributing it further, and reviewing dates, addresses, barcodes, and other postal information.
They also inspect mail for damaged, suspicious, or hazardous content, monitor mailroom inventory levels, and report any mail-related issues or inaccuracies.
Where do Mail Sorters work?
Mail Sorters typically work in courier and delivery services, mail and package distribution centers, print, and direct mail companies, etc.
How much do Mail Sorters earn annually?
Mail Sorters earn between $21,120 and $40,000 per year.
What are the essential skills for Mail Sorters?
Mail Sorters should have excellent attention to detail, organizational, problem-solving, physical stamina, and computer skills.
Other job description templates.
Same format, same free, same median pay data. Browse the full library if the role you are hiring for is not here.
Mail Handler Assistant
A Mail Handler Assistant works in a postal office's mailroom, sorting and preparing batches of mail for distribution by Carriers.
$44,367 median