You cannot phone-screen twelve people between service calls. Watch them at nine at night.
Send three questions. They record the answers on their phone whenever they get a minute. You watch the lot in twenty minutes, on your couch, without a single round of phone tag.
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The phone screen is the bottleneck. This is the part you delete.
Twelve twenty-minute calls is a working day you do not have, and half of them do not pick up. Ask the same three questions once and let people answer on their own time.
Ask three questions
Type them or record yourself asking them, which is better. Set how long they get to think, how long the answer can run, and whether they may retake it.
They record on their phone
A link by text and email, no app, no account, no scheduled window. Techs answer at seven in the morning or eleven at night, which is when they are actually free.
You watch on your time
Jump straight to the question you care about, run it at double speed, and send it to your service manager for a second opinion without either of you booking a thing.
Search candidatesSASummit AirTwelve candidates. One evening, and nobody had to answer their phone.
Everybody answered the same three questions, so you are comparing like with like. Your service manager watches the same clips and leaves a vote without a meeting.
Search candidatesSASummit AirTwelve phone screens that never had to happen.
“I used to lose a whole Thursday to phone screens and half of them would not pick up. Now I send the questions Monday and watch nine of them Sunday night with the game on. The two I want to meet, I meet. Nobody sat on hold for me.”
Dave at Summit Air Mechanical
Where the recording sits in the rest of it.
A video on its own is just a video. It earns its place next to the answers, the assessment and whatever your team said after watching.
Calendar & interview scheduling
For the two people you actually want to meet. They pick a slot that is genuinely free, no back and forth.
Explore →Text & email
How the link reaches them, and how the nudge goes out when the recording sits unstarted.
Explore →Team scorecards & voting
Everyone watches the same three answers and scores them on the same criteria, without getting in a room.
Explore →Enriched candidate profiles
The recording lives on the profile with the résumé and the answers, not in somebody's inbox.
Explore →Automated actions
Send the invite the moment somebody clears screening, and move them along the minute the recording lands.
Explore →Questionnaires & knockout questions
Screen on paper first so you are only sending recording invites to people who qualify.
Explore →The honest version.
This one splits people, so here is the straight answer on each. A specialist will tell you the same thing on a walkthrough.
Will candidates refuse to do it?
Some will, and in a tight trade that matters. Two things keep it low: keep it to three questions and under five minutes, and send it after somebody has shown real interest rather than to everyone who clicks apply. If a candidate would rather talk, call them. It is a shortcut, not a gate.
Do they need an app or an account?
No. They get a link by text and email and record in their phone browser. No download, no password, no scheduled window.
Can they retake an answer?
You decide. Most shops allow one retake and give thirty seconds of thinking time before recording starts. It takes the edge off without turning it into a performance.
Is this unfair to people who freeze on camera?
It can be, so treat a stiff recording as weak evidence. You can turn on audio only for roles where nobody is customer-facing, and the point is to hear how somebody thinks about a job, not how telegenic they are. If somebody is worth meeting, meet them.
Can my team watch without me setting up a meeting?
Yes. Anyone you share it with can watch the same clips, jump to a question and leave a vote or a comment on the profile. Your lead tech can do it on his lunch break.