In this episode of The People Ops Playbook, Ryan Naylor chats with Chloe Street - an expert on the human side of business and former HR leader at Meta, Credit Suisse, and Morgan Stanley. Together, they explore what it really means to bring the “human” back to human resources.
Chloe opens up about tackling workplace isolation and building cultures rooted in trust and real connection.
She shares practical tools for leaders - like her “90-second rule” and her simple connection formula: Presence, Curiosity, and Trust - that can completely shift how teams communicate and thrive.
If you’ve ever wondered how to create a team that feels seen, heard, and genuinely inspired, this episode is your guide to leading with empathy in a world that can feel more disconnected than ever.
Key takeaway: Connection doesn’t happen in grand gestures. It’s built in 90-second moments of genuine presence.
Follow Ryan on LinkedIn
Follow Chloe on LinkedIn
We build hiring software for growing businesses and write about what we see working across 5,000+ of them. More from the blog
Keep reading
Colorful pipes, intricate systems, and the unending flow of innovation - plumbing remains a…
Read thisAs the digital airwaves continue to expand, the depth of insights from seasoned pros…
Read thisJoin Ryan Naylor and Enrique Rubio as they dive into the evolving world of…
Read thisStart hiring the smart way with AvaHR.
Post to every board in one click, score every applicant, and decide together. Trusted by 5,000+ growing businesses.