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File Clerk job description template

If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.

Free job description below
Median pay
$36,892per year, about $18 an hour
Range$25,344 to $44,000 a year
Hourly$12 to $21 an hour
EducationCandidates who apply for a File Clerk position usually have a minimum educational requirement, which means a High school diploma or a GED.
Also calledBookkeeper, Payroll Officer, Full Charge Bookkeeper
DepartmentAdministration and Office Support
The role

What is a File Clerk?

File Clerks are people responsible for maintaining and general organization of a company’s or office’s paperwork, documentation, and data storage.

They create, process, collect, update, and sort both paper and electronic documentation and records (invoices, receipts, forms, contracts) from various sources.

They ensure that the documentation is accurate, up-to-date, and easily accessible to other employees when they need it. File Clerks also make copies of documents, double-check the paperwork before it is filed, and destroy outdated files.

They also maintain computers, printers, and scanners and answer phone calls and emails regarding documentation.

What to screen for

The top File Clerk skills.

Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.

SkillWhy it matters
OrganizationStrong organization skills are required for a successful File Clerk. They deal with a huge number of files and data throughout the day, and organization skills help them prioritize and determine their activities. A well-organized File Clerk is more likely to provide more accurate and up-to-date work.
Attention to DetailFile Clerks need to pay attention to even the smallest details in their work in order to provide accurate and precise data. Attention to detail helps avoid any potential problems and mistakes in documentation and files, which can lead to faults in a company's records.
DiscretionDocumentation and files that File Clerks work with may include highly confidential and sensitive data. File Clerks are required to respect and protect any sensitive data that they work with. Otherwise, it may end in serious discretion issues and liabilities.
Computer SkillsMajor parts of File Clerk duties include computer usage and the use of other office equipment, such as printers, fax machines, and scanners. File Clerks should be proficient with different types of filing systems, electronic organization, and data software.
CommunicationThe ability to communicate effectively is a great part of a File Clerk’s profession. They use their communication skills to cooperate with their coworkers, clarify information, seek documentation, and deliver appropriate documents and files from different departments.
Free template

The job description, ready to post.

Copy it as written, or edit it until it sounds like your company. Both work.

File ClerkAdministration and Office Support · Free to use and edit

We're looking for an organized and detail-oriented File Clerk to join our team. In this role, you will be responsible for maintaining and managing our filing systems, ensuring that documents are accurately filed and easily retrievable. You will play a crucial part in supporting the daily operations of our office by keeping records up to date and assisting with administrative tasks as needed.

As a File Clerk, you will work closely with various departments to ensure all records are correctly maintained and comply with company policies. A successful File Clerk is someone who has great organization and time management skills, attention to detail, and computer skills. Amazing written and verbal skills are also a huge advantage in this position. If you thrive in a structured environment and have a passion for keeping things organized, we encourage you to apply.

Duties and responsibilities

  • Maintain impeccable paper and electronic data storage.
  • Organize and file the company’s documentation and records.
  • Process, sort, and update contracts, invoices, receipts, and forms.
  • Collect documentation from various departments and sort them in appropriate locations.
  • Maintain supply inventories.
  • Answer phone calls and emails.
  • Ensure that all documentation is accurate, up-to-date, and easily accessible to other coworkers.
  • Destroy outdated files and documents.
  • Double-check the paperwork before it is filed and stored.
  • Maintain computers, printers, scanners, and other equipment.
  • Input the documentation into the electronic database.

Requirements

  • High school diploma or GED.
  • Previous working experience as a File Clerk or similar position.
  • Organization and time management skills.
  • Computer skills and knowledge of MS Office and other programs.
  • Attention to detail and accuracy.
  • Verbal and written communication skills.
Add your pay range, benefits, and location before you post. Postings with a stated range get significantly more finished applications than the ones that leave it out.

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Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.

Education

What education this role needs.

Candidates who apply for a File Clerk position usually have a minimum educational requirement, which means a High school diploma or a GED.

They need to be proficient with the usage of computers, word processing software, and digital organization.

This position requires previous experience in similar positions for a candidate to develop and improve basic skills, like attention to detail, time management, and accuracy.

After the applications land

Sample interview questions for a File Clerk.

Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.

Personal
  • What motivated you to pursue a career as a File Clerk?
  • How do you stay organized in both your personal and professional life?
  • Can you describe a time when you had to manage multiple tasks simultaneously? How did you handle it?
Human Resources
  • How do you handle confidential information in the workplace?
  • Describe a situation where you had to work as part of a team to achieve a common goal.
  • What strategies do you use to communicate effectively with colleagues and supervisors?
Management
  • How do you prioritize tasks when managing large volumes of files?
  • Can you provide an example of how you have improved a filing system in a previous job?
  • How do you handle a situation when you find discrepancies in the files you are managing?
Technical Skills and Knowledge
  • What filing systems and software are you proficient in using?
  • How do you ensure the accuracy and completeness of the files you handle?
  • Describe your experience with data entry and managing digital records.
Pay

How much to pay when hiring.

Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.

10th percentile$25,344
25th percentile$33,000
Median$36,892
75th percentile$39,500
90th percentile$44,000

Hourly equivalents run from $12 at the 10th percentile to $21 at the 90th.

Related job titles

Candidates may apply under a different name.

Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.

Same work, different title

Three titles, one description.

Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.

Bookkeeper

$50,573 median

Payroll Officer

A payroll officer's job includes organizing payroll data, reporting remuneration to employees, and updating employment information on a regular basis.

$67,987 median

Full Charge Bookkeeper

A full-charge bookkeeper is a person who does accounting and bookkeeping for a company, usually a small or medium-sized corporation.

$59,429 median
Questions

Frequently asked questions.

What are the primary responsibilities of a File Clerk?

The primary responsibilities of a File Clerk include organizing and maintaining files, ensuring documents are filed correctly and easily accessible, managing both physical and digital records, and retrieving files upon request.

They also may be responsible for scanning documents, handling confidential information, and ensuring compliance with record-keeping regulations.

What skills are important for a File Clerk to have?

Important skills for a File Clerk include strong organizational abilities, attention to detail, proficiency with filing systems and related software, good communication skills, and the ability to handle confidential information discreetly.

Basic computer skills and experience with data entry are also beneficial.

How does a File Clerk ensure the accuracy of the files they manage?

A File Clerk ensures accuracy by meticulously organizing and labeling files, regularly auditing the filing system, cross-referencing documents, and following strict filing procedures.

They also check for any discrepancies and correct them promptly to maintain the integrity of the filing system.

What is the typical career progression for a File Clerk?

The typical career progression for a File Clerk may start with entry-level filing positions, advancing to roles such as Records Manager, Office Manager, or Administrative Assistant.

With experience and additional training, they may move into specialized areas like data management, archival work, or records administration in larger organizations.

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