Appliance Repair Technician job description template
If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.
What is an Appliance Repair Technician?
Appliance Repair Technicians are professionals who identify problems, damages, and malfunctions of home appliances and repair them.
They are specialized in both big and small home appliances, including dishwashers, refrigerators, ovens, washing machines, microwaves, and more.
Appliance Repair Technicians can work on-site or in repair stores depending on the size of the appliance and the work required.
They determine the source of the problem and use a variety of tools to disassemble the appliance, fix the problem, and reassemble it.
The top Appliance Repair Technician skills.
Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.
The job description, ready to post.
Copy it as written, or edit it until it sounds like your company. Both work.
We are hiring a skilled Appliance Repair Technician for our team to assist clients with appliance repair and maintenance needs. As an Appliance Repair Technician, you will respond to clients’ calls and identify and fix problems on the site. Additionally, you will install new home appliances in homes and offices, perform maintenance procedures, remove and replace damaged or defective appliance parts, and ensure appliances work properly after the repair.
Your primary goal as an Appliance Repair Technician is to ensure appliances are fixed and installed properly and safely and that clients are satisfied with the results. You should advise clients on the correct use and maintenance of appliances as well. In conclusion, the candidate that would fit into our team best should have great communication, customer service, problem-solving, technical, and dexterity skills.
Duties and responsibilities
- Inspect appliances to determine the cause of problems and breakdown
- Identify and evaluate problems and damages
- Estimate repair costs and timeframes
- Repair home appliances, such as refrigerators, dishwashers, washing machines, etc
- Replace defective or damaged appliance parts
- Perform tests to ensure appliances work properly after the repair
- Perform maintenance procedures on appliances
- Maintain inventory of appliance parts, tools, and equipment
- Advise clients on how to use and maintain appliances properly
- Install appliances in homes, offices, and other environments
- Apply manufacturer manuals if necessary
- Collect payments and maintain paperwork
Requirements
- High school diploma or a GED
- National Appliance Service Technician Certification (NASTeC) preferred
- Previous working experience as an Appliance Repair Technician
- Strong knowledge of repair techniques and installations
- In-depth knowledge of different home appliances and their components
- Excellent communication and customer service
- Physical stamina and dexterity
- Outstanding problem-solving
Take the template with you
Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.
Degree first, then the certification.
Appliance Repair Technicians normally have a high school diploma or a GED for this position.
Some technicians choose to upgrade their knowledge and obtain an associate’s degree in appliance repair or earn a National Appliance Service Technician Certification (NASTeC).
The majority of candidates receive on-the-job training as soon as they get hired.
During that time they learn about the company’s procedures, safety standards, and repair and installation methods.
National Appliance Service Technician Certification
Demonstrates proficiency in appliance repair and service standards.
National Institute for Certification in Engineering Technologies (NICET)Sample interview questions for an Appliance Repair Technician.
Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.
- What would your friends say about you in a few words?
- How did you decide to become an Appliance Repair Technician?
- How do you spend days when you are not working?
- Could you give us a brief overview of your past work experience?
- Why are you interested in working for our company in particular?
- What was the cause of your previous employment termination?
- Has there ever been a problem that you couldn’t fix? What did you tell the client?
- What appliances are you most comfortable working with?
- What motivates you to keep moving forward in this job?
- Once you fixed a problem, how do you ensure that the appliance is working properly?
- What tools and equipment would you use to fix a refrigerator that is not cooling properly?
- What is the most common problem that you have encountered so far?
How much to pay when hiring.
Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.
Hourly equivalents run from $9 at the 10th percentile to $30 at the 90th.
Candidates may apply under a different name.
Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.
Three titles, one description.
Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.
Electrical Technician
Plumber
Plumbers take over the responsibility of installing, repairing, and maintaining water systems in residential and commercial buildings.
$63,215 medianFrequently asked questions.
Where do Appliance Repair Technicians work?
Appliance Repair Technicians go to their client's homes to fix problems and repair appliances.
Their clients may be in commercial establishments, apartment complexes, hotels, restaurants, etc.
They can also work in repair stores.
Who do Appliance Repair Technicians work with?
Appliance Repair Technicians usually work alone in the field.
They can sometimes be supervised by General Managers who assign tasks during the day.
How much do Appliance Repair Technicians earn annually?
Appliance Repair Technicians earn between $19,000 and $62,500 per year.
What skills make a qualified Appliance Repair Technician?
Appliance Repair Technicians must have excellent communication, customer service, technical, and problem-solving skills.
Furthermore, they must be patient and knowledgeable about various repair and installation methods and the usage of tools and equipment.
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