Community Outreach Coordinator job description template
If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.
What is a Community Outreach Coordinator?
Community Outreach Coordinators work in various types of companies and organizations where they plan, develop, and execute outreach efforts to promote the company’s or organization’s products or services and increase awareness of visions and goals.
They are responsible for coordinating community and fundraising events, workshops, meetings, and other activities and projects.
Their job is to establish and build relationships with prospective donors, sponsors, and partners and ensure their active engagement in the company’s mission.
They also recruit and train volunteers for promotional events and monitor volunteer activities.
The top Community Outreach Coordinator skills.
Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.
The job description, ready to post.
Copy it as written, or edit it until it sounds like your company. Both work.
Our company is looking for a competent and result-driven Community Outreach Coordinator. As our Community Outreach Coordinator, your main job will be to develop and implement outreach strategies to increase awareness of the company’s visions, goals, products, and services. Additionally, you will be responsible for planning and executing promotional events, hiring, training, and guiding volunteers, and maintaining a calendar of other outreach activities, such as workshops, fundraising, appearances, etc.
Your main goal as a Community Outreach Coordinator will be to establish and maintain relationships with donors, sponsors, and other partners, as well as to develop ways to attract and engage prospective new partners. You will also be responsible for handling public relations efforts, planning and maintaining budgets, and performing administrative duties as needed.
To be successful as a Community Outreach Coordinator, you must possess exceptional communication, collaboration, leadership, problem-solving, marketing, and project management skills.
Duties and responsibilities
- Develop and implement outreach strategies to increase awareness of the company’s vision, goals, and products
- Plan and organize promotional events to present the company’s products and services
- Obtain and train volunteers for promotional events and coordinate other volunteer activities
- Establish and build relationships with donors, sponsors, and other partners to ensure their active participation and engagement in the company’s mission
- Develop ways to attract and engage new prospective sponsors and donors
- Maintain and monitor a calendar of outreach activities such as community events, workshops, meetings, etc
- Prepare and maintain budgets for outreach activities
- Oversee the distribution of promotional and marketing materials such as posters, flyers, brochures, etc
- Handle public relations efforts and take feedback from clients
- Research, gather, and analyze relevant data to improve the company’s outreach performance
- Perform administrative duties, including answering phone calls, filing paperwork, and maintaining records
Requirements
- Bachelor’s degree in public relations, communications, business, marketing, advertising, or a related field
- Experience working as an Outreach Coordinator in the marketing department
- Strong industry knowledge and familiarity with marketing principles and social media
- Ability to execute and manage multiple projects and activities
- Budget management and analytical skills
- Exceptional communication and public speaking
- Leadership abilities
- Creative and innovative mindset
- Effective problem-solving
Take the template with you
Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.
What education this role needs.
A Bachelor’s degree in public relations, communications, marketing, business, or a related discipline is the most common educational credential for Community Outreach Coordinators.
Some companies require a Master’s degree in some of these fields if a candidate is applying for a senior role.
In general, Community Outreach Coordinators must have a working background in marketing or outreach environments.
Previous working experience enables them to understand marketing principles and helps them with communication and collaboration efforts.
Sample interview questions for a Community Outreach Coordinator.
Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.
- What are some of your strengths and weaknesses?
- What does your typical day look like when you are not working?
- Why did you decide to enroll in this industry?
- How familiar are you with our outreach programs?
- Tell us about your previous experience in marketing and outreach fields.
- What are your education credentials suitable for this role?
- Are you comfortable with public speaking?
- What is your process for planning and executing promotional and fundraising events?
- How do you most effectively build and maintain relationships with sponsors and other partners?
- How would you go about planning an event when you have an insufficient budget?
- What is your experience with using social media to promote the company’s programs?
- How do you examine and determine the success of a community outreach campaign or project?
How much to pay when hiring.
Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.
Hourly equivalents run from $10 at the 10th percentile to $27 at the 90th.
Candidates may apply under a different name.
Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.
Three titles, one description.
Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.
Community Organizer
Frequently asked questions.
What do Community Outreach Coordinators do?
Community Outreach Coordinators are professionals responsible for developing and implementing outreach strategies to raise awareness of the company’s goals, vision, and products.
They plan and execute promotional events and activities, recruit and train volunteers, manage budgets and calendars, establish and maintain relationships with sponsors, donors, and other partners, and handle other public relations efforts.
What is the work environment for Community Outreach Coordinators?
Community Outreach Coordinators typically work in government agencies, nonprofit organizations, educational and healthcare facilities, private businesses, or other settings.
They work regular business hours during the week, but they can also work weekends and evenings to attend events or meet clients.
They usually work from offices, but they can also work from home.
Who do Community Outreach Coordinators report to?
Community Outreach Coordinators report to different roles depending on their place of employment.
Community Outreach Coordinators who work in nonprofit organizations typically report to the Director of Community Engagement.
Community Outreach Coordinators in educational and healthcare facilities report to the Program Manager, while those who work in corporations may report to the Marketing Manager.
What skills do Community Outreach Coordinators have?
Community Outreach Coordinators must have outstanding communication, public speaking, collaboration, leadership, project management, and problem-solving skills.
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