Field Representative job description template
If you are hiring for this role, start here. This free template is our detailed definition of the position, with everything you need to find and hire the right person. Copy it, add your own requirements, and post it.
What is a Field Representative?
Field Representatives are responsible for improving brand awareness and ensuring business expansion by maintaining positive relationships with clients.
Their job is to promote, present, and sell the company’s products to new and existing clients, engaging clients through sales strategies and processes, and meeting personal and team sales goals.
Field Representatives also perform sales forecasts and analyses, develop business relationships with vendors and contractors, prepare project documents and reports, and evaluate the effectiveness of sales strategies.
The top Field Representative skills.
Five things separate a strong hire from a résumé that reads well. Use these as your scorecard criteria.
The job description, ready to post.
Copy it as written, or edit it until it sounds like your company. Both work.
Our company is looking for an experienced Field Representative who will help us attract and engage new customers and maintain positive relationships. Your job will be to promote, present, and sell products to customers, maintain a strong network of vendors, contractors, and other contacts, and assist with sales and marketing efforts and customer relations. You will also implement and meet personal and team sales targets.
In addition, you will be responsible for preparing project documents, files, and reports, performing sales forecasts, and evaluating the effectiveness of sales strategies. You will attend sales events and meetings, maintain knowledge of the latest products and market developments, and resolve customer issues and complaints.
The ideal Field Representative should have exceptional communication, negotiation, research, and problem-solving skills.
Duties and responsibilities
- Promote, present, and sell products to both existing and potential customers
- Maintain client relationships through transparency and open communication
- Develop and maintain a strong network of vendors, contractors, and other business partners
- Assist with daily duties such as sales and marketing, customer relations, reporting, etc
- Prepare and update project documents, files, reports, and other documentation
- Perform sales forecasts, implement sales methodologies, and evaluate the effectiveness of sales strategies
- Attract and engage new clients by devising new strategies and sales processes
- Attend sales events, meetings, and training to maintain knowledge of products and the latest market developments
- Provide statistical feedback to senior management
- Conduct research and site inspections to identify locations for new branches and dealerships
- Implement and meet personal and team sales targets
- Identify customers’ needs and perform sales analysis
- Resolve customer issues and complaints and answer their questions efficiently and professionally
Requirements
- Bachelor’s degree in sales, marketing, business, business administration, or a similar area
- Prior sales working experience is advantageous
- The ability to establish and maintain professional networks
- Strong communication and negotiation skills
- Familiarity with CRM and other relevant analytics tools and software
- In-depth knowledge of different sales strategies and methodologies
- Effective problem-solving and organizational skills
- Research and analytical skills
Take the template with you
Copy it straight into your job board or ATS, or have it emailed to you with the interview questions for this role.
What education this role needs.
Entry-level Field Representative positions may only require a high school diploma or a GED certificate.
However, specialized or senior positions require more advanced education, such as an Associate’s or Bachelor’s degree in sales, marketing, business, or a similar area.
Candidates who apply for industry-specific roles can benefit from industry-related certifications or specialized training.
Most employers provide on-the-job training for this type of role. This training typically involves company-specific procedures, product knowledge, and customer service skills.
Sample interview questions for a Field Representative.
Once you have gathered the applications, work through these in order. Twelve questions across four areas, enough to tell your shortlist apart.
- What can you tell us about your previous working experience in sales?
- Which five words would describe you the best?
- How do you typically spend your free time when you’re not working?
- What relevant education or training do you have for this position?
- Have you ever had any leadership responsibilities in your previous roles?
- Do you have any questions at this point?
- What strategies do you use to engage in positive communication with new customers?
- Can you tell us about the challenging situation you encountered while representing your company in the field?
- How do you handle rejection and setbacks in this role?
- What CRM and analytics tools and software have you used in the past?
- How do you ensure the confidentiality of customer data while sharing information electronically?
- What steps and strategies do you implement to resolve common issues and problems with customers?
How much to pay when hiring.
Annual pay by percentile. Where you land depends on the size of the cycle they will own, and the 25th percentile is usually where a first analyst hire sits.
Hourly equivalents run from $13 at the 10th percentile to $39 at the 90th.
Candidates may apply under a different name.
Post the title your industry uses and keep the rest of the description. These three roles overlap enough that the same posting usually reaches all of them.
Three titles, one description.
Search behavior varies by industry, so the same job is advertised under several names. If you are unsure which one your candidates search for, run two titles and see which fills.
Sales Representatives
Frequently asked questions.
What do Field Representatives do?
Field Representatives are responsible for presenting and selling the company’s products and services to customers in various locations and branches.
They develop and maintain positive and professional relationships with both customers and business partners, prepare documents, files, and reports, assist in the implementation of new sales strategies, and resolve customer issues and complaints effectively.
Which skills make a good Field Representative?
Successful Field Representatives should have outstanding communication, negotiation, customer service, research, problem-solving, and analytical skills.
In what industries do Field Representatives work?
Field Representatives typically work in sales and marketing, but they can also be employed in financial services, healthcare, real estate, hospitality, and other industries.
Who do Field Representatives report to?
Field Representatives usually report to the Direct Manager, Regional Manager, or Sales Manager.
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